Google reviews
5.0 from 194 Google reviews.
These are the words of Richland and Tri-Cities homeowners, left on Google and on AirCare’s own site, and printed here as written, typos and all. Trevor and his brother Cameron come up again and again, because they are usually the ones who showed up.
Google review
★★★★★
2 months ago
Two 26-year-old heat pump systems replaced with air handlers and auxiliary heat.
“The team that handled my HVAC replacement was/is first rate. They replaced two entire heat pump systems with air handlers and auxiliary heat that were 26 years old. I hired them on the basis of their responsiveness, their follow through, their excellent communication, and their willingness to lay out the options in a way I could easily understand and then make decisions with. Is essence, they built trust with me effectively and efficiently. The removal and installation was handled expertly and has performed flawlessly. One of the air handlers had a bad valve that wasn't allowing for cooling to occur but it was quickly replaced under warrantee. These systems aren't cheap, but I am confident that I received excellent value and the ongoing preventative maintenance program should ensure trouble free operation for as long as I'll be living in the house.”
★★★★★ Google review
“Trevor is a great source of knowledge and skill. He quickly and accurately diagnosed my system, took the time to answer my questions while actively repairing my system and also gave me advice and information to better protect my system, which in turn protects me and my budget. He is personable and genuinely interested in what is best for the customer and not just his bottom line. I signed up for the maintenance plan not because he upsold me, but because I asked about it and I want to do business with people like him. He made what can often be a stressful/frustrating experience, something that felt the exact opposite. I cannot recommend Aircare enough.”
★★★★★ Google review
“First of all I chose Aircare heating and cooling, Because they are a small business, and I truly believe we must support small businesses in our community! I'm very impressed with the entire process From start to finish with Aircare. It was a pleasure to meet Cameron and his brother Trevor, they are very honest, reliable, friendly, professional and don't try to lead you down the wrong path! Their services are cost effective! They fixed my system making sure we had cooling in our home in a timely manner! I highly recommend Aircare heating and cooling and will be using them for all my heating and cooling needs. Thanks to Tommy in the office who did my scheduling as well! Thank you Trevor and Cameron!”
★★★★★ Google review
“Called with a HVAC system that couldn't keep up with this heat. They came out same day, found the problem to be the capacitor and low refrigerant. Had the parts in his van to do the job and had our AC working again quickly. Reasonable price- on time and friendly. Best HVAC company I've worked with in Tri.”
★★★★★ Google review
“The owner of the company trevor responded to a late friday call within 30 minutes. He figured out our problem very quickly. He was professional and friendly. I can't reccomend his services enough and will be calling him for all future issues that may arise.”
The number on the side of the van
509-579-9979Answered 24 hours a day, seven days a week. Not sure what the system is doing? Send the details and the office will call you back.
From AirCare’s own site
More from customers across the Tri-Cities.
Burbank to Finley to Kennewick, the same few things keep coming up: Trevor and Cameron showing up on time, explaining the problem, and giving every option. Want to know if they cover your town? See the towns AirCare serves.
“Trevor got here within 2 hours on a Friday night and got us up and running within 30 minutes and even did some upkeep work to keep us running through the winter. We called someone else first and they weren't helpful at all and even seemed to be trying to talk us out of an appointment. Very happy with how things worked out.”
“Amazing service!! It was boat race weekend and I had a full house. Trevor came out immediately and fixed my air conditioning- such a relief and he was so nice! Would highly recommend Aircare! Thank you!”
“They gave us all options and didn't talk us into the most expensive. Trevor gave us his honest opinion and when all said and done, we were very happy with our decision.”
“Cameron was friendly, knowledgeable, and patient with my questions. He was actually early for our appointment and finished repairs quickly. He went over and above, helped me understand, and taught me what to look for in the future. The price was not nearly as high as I feared.”
“Both brothers, Cameron and Trevor, showed up on the schedule date and were very professional, answered all our questions and efficient in installing a new heat pump HVAC. Their prices were fair and comparable to other companies. If you're looking for a local and dependable heating and Air conditioning company, we recommend Aircare for your service.”
“Trevor came and diagnosed two issues with our system that was preventing our house from staying warm. This was after another contractor didn't identify anything wrong. He was able to come out the same day, and after the parts arrived, the repair was completed quickly. They did a fantastic job and will be our preferred HVAC service moving forward.”
“My AC went out overnight during a 100-degree heatwave. Air Care Heating & Cooling came out that morning and fixed it quickly. Straight to the point, explained everything clearly, and had it done within an hour. I will definitely use them again.”
“There was a leak in my system, releasing the refrigerant, which resulted in an uncomfortably warm home. Aircare Heating and Air Conditioning came out, diagnosed the issue, and repaired the leak. You can tell they take pride in their work and will do the job correctly. Prices are reasonable, the people are awesome and knowledgeable.”
“Trevor is outstanding!! He does not quit until he finds the issue. Answers all questions you have, answers all texts and Emails promptly, also returns calls quickly. Very thorough. Would definitely recommend him to anyone.”
“Trevor and Cameron are always making us feel like priority as soon as we call them. They are quick to help fix any issues and are always honest with their work. We trust them 100% and they will always be our go to business.”
Ready to be the next one? Book a service call or read who runs AirCare.