About AirCare · Richland, WA
A small Richland crew where the owner is still the one at your door.
AirCare Heating & Cooling is locally owned and operated, and small enough that the owner still runs service calls. Trevor Nelson and his brother Cameron are the names that come up in most of the reviews, because they are usually the ones doing the work.
Tommy in the office handles the scheduling, so when you call (509) 579-9979 you reach the same small team that sends the van. The line is open 24 hours a day, seven days a week, for the nights when a heat pump quits or the AC gives out in a heatwave.
How a visit goes
The focus is not on selling equipment.
Plain-language findings
You get the findings in plain language, along with what it will take to fix. Estimates are reviewed with you before work begins, so nothing gets done that you did not approve.
Every option on the table
If there is more than one reasonable path, you hear all of them, including the one that costs less. Pricing is flat rate and transparent, with no surprises on the invoice.
Fixed the same visit
Most repairs are completed during the same visit. When a part has to be ordered, you find out that day rather than after a week of silence. Looking for something specific? See the fifteen services AirCare covers.
Two vans, one shop, one number
If you see the fox on a black van, that is us.
The wrap on both vans carries the fox mascot and the same number you can call right now, (509) 579-9979. AirCare is licensed, bonded and insured, Washington L&I contractor licence AIRCAHC759DC, and works out of 3121 Leslie Rd Ste 114, Richland.
In their words
What customers say about Trevor and Cameron.
AirCare holds a 5.0 rating from 194 Google reviews. Read more of them.
“Trevor is a great source of knowledge and skill. He quickly and accurately diagnosed my system, took the time to answer my questions while actively repairing my system and also gave me advice and information to better protect my system, which in turn protects me and my budget. He is personable and genuinely interested in what is best for the customer and not just his bottom line. I signed up for the maintenance plan not because he upsold me, but because I asked about it and I want to do business with people like him.”
“It was a pleasure to meet Cameron and his brother Trevor, they are very honest, reliable, friendly, professional and don't try to lead you down the wrong path! Their services are cost effective! They fixed my system making sure we had cooling in our home in a timely manner!”