Richland, WA
(509) 579-9979

AirCare Heating & Cooling · Richland, WA

Tri-Cities heating and air, 24/7, with the owner still on the service calls.

Heat pumps, furnaces, AC and ductless across Richland, Kennewick and Pasco. The people in the van are usually Trevor and his brother Cameron, and the line is answered day and night.

The number on the side of the van

509-579-9979

It is the number painted on the vans and the one on every page of this site, and it rings 24 hours a day, seven days a week. When a system quits on a 100-degree afternoon or a February night, someone picks up and a technician gets scheduled.

Hours
24/7, every day
WA L&I licence
AIRCAHC759DC
Shop
3121 Leslie Rd Ste 114, Richland
Pricing
Flat rate, reviewed with you first

One week on the van

From a late call with the gauges out to two new heat pumps on their pads.

These are AirCare's own jobs around the Tri-Cities, in the order a busy week tends to run: diagnose first, fix what actually failed, replace only when it makes sense. Each stop is named by the equipment, never the street.

Fieldpiece manifold gauges hung on a Carrier condenser during a diagnosis

Diagnosis · Carrier condenser

Gauges on before anything gets replaced.

A Fieldpiece manifold hung on the condenser reads both pressures at once. Low suction with a warm line points to a leak or a starved coil; a fine pressure with a dead fan points to a capacitor. The reading decides the repair.

Heat pump with its inverter control board exposed for repair

Repair · heat pump inverter board

Panel off, board out in the open.

Modern heat pumps run on an inverter board that talks to every sensor in the unit. Opening it up and testing each connection is slower than guessing, and it is how two separate faults get found on one visit.

An old Rheem condenser on a hand truck beside a pool fence, recovery tanks on the lawn

Before · worn-out Rheem

The old unit comes off the pad and onto the lawn.

Refrigerant is recovered with a recovery machine into a tank, the line set is cut clean, and the old condenser leaves on a hand truck.

Two new heat pump outdoor units set on pads beside a pool fence

After · two new heat pumps

Two systems, two new pads.

Where one tired system stood, two new heat pump outdoor units sit level on their own pads beside the pool fence, piped, wired and started up.

Bryant air handler installed in a hall closet with new piping

Install · Bryant air handler

An air handler fitted into a hall closet.

Inside, the new air handler drops into the closet the old one left, with fresh refrigerant piping, a condensate line and a clean return.

Gas fireplace with the front removed, log set and burner exposed for service

Service · gas fireplace

The front comes off, the burner gets cleaned.

A gas fireplace that will not light or burns lazy usually needs its pilot assembly, thermocouple and burner cleaned and tested. It is a small job that the fall cold turns into an urgent one.

Two new heat pump outdoor units on pads beside a pool fence

A named job · Google review

Two 26-year-old heat pump systems, replaced.

Kevin Slover hired AirCare to replace two complete heat pump systems with air handlers and auxiliary heat. When one new air handler had a bad valve, it was replaced under warranty, and the house went onto the preventative maintenance program.

5.0 from 194 Google reviews

Read more reviews
“The team that handled my HVAC replacement was/is first rate. They replaced two entire heat pump systems with air handlers and auxiliary heat that were 26 years old. I hired them on the basis of their responsiveness, their follow through, their excellent communication, and their willingness to lay out the options in a way I could easily understand and then make decisions with.”
Kevin Slover, Google review
“The owner of the company trevor responded to a late friday call within 30 minutes. He figured out our problem very quickly. He was professional and friendly. I can't reccomend his services enough and will be calling him for all future issues that may arise.”
Sage Pryhorocki, Google review

In AirCare's own words

Small enough that the owner still runs service calls.

Trevor and his brother Cameron are the names that come up in most of AirCare's reviews, because they are usually the ones doing the work. You get the findings in plain language, along with what it will take to fix, and nothing gets done that you did not approve.

  • Locally owned and operated in Richland, WA
  • Licensed, bonded, and insured HVAC professionals
  • Fast response times with same day service available
  • Flat rate, transparent pricing with no surprises
More about Trevor, Cameron and the crew

Before you call

Straight answers about the van, the hours and the bill.

Anything else, ask the office on (509) 579-9979 or check the towns AirCare covers.

Yes. The line at (509) 579-9979 is answered seven days a week, day and night. When a heating or cooling system quits after hours, someone picks up and a technician gets scheduled.

Usually the people who run the company. AirCare is locally owned and small enough that the owner, Trevor Nelson, still runs service calls, often with his brother Cameron.

Richland, West Richland, Kennewick, Pasco, Benton City, Finley, Prosser, Connell, Burbank, Wallula, Grandview, Sunnyside, Eltopia and the rest of Benton and Franklin counties. If you are nearby and not on the list, call anyway.

Flat-rate, transparent pricing. Findings and the estimate are reviewed with you before work begins, and if there is more than one reasonable path you hear all of them, including the one that costs less.

AirCare's own guidance is that routine maintenance visits typically fall between $100 and $200. Repairs vary with the part or system, and new installations need an in-home look before a quote.

Yes. AirCare offers scheduled maintenance plans so heating and cooling get checked before heavy summer and winter use. Ask on your next visit or call the office.

Yes. AirCare Heating & A/C LLC is a licensed, bonded and insured Washington contractor, L&I licence AIRCAHC759DC.
Both AirCare service vans, the Ram and the Ford, parked outside a metal shop building

3121 Leslie Rd, Richland

Call the number on the van and one of them heads your way.

Richland, West Richland, Kennewick, Pasco, Benton City, Finley and out to Prosser, Sunnyside and Connell. Licensed, bonded and insured, with flat-rate pricing you see before the work starts.